Frequently Asked Questions
PLEASE NOTE: Most issues can be resolved by updating to the latest version of Coaster Crazy, so be sure to check for updates first if you’re experiencing problems with your version of the game! If you are running a current version of the game and your issue was not resolved after reading this FAQ, then visit our support forums for personal help and advice.
- I purchased cash or gems in-game and now they have disappeared. Is there any way of getting this back?
- I downloaded a coaster from the online leaderboards and my game crashed attempting to run it
- My game does not start/crashes whilst playing
- Can I share my game save across multiple devices?
- I get a "Game Center ID Conflict!" message when starting the game
- Do I need a Game Center account?
- I'm getting server connection error messages
- Is there a sandbox mode?
- How do I get more gems?
- How easy is it to build a coaster?
- How do I increase a coaster's score?
- Will there be extra cars, tracks and areas to download?
- How do I create "Air Time"
I purchased cash or gems in-game and now they have disappeared. Is there any way of getting this back?
If you have spent real money buying in-game currency we will of course recover this for you, should it have disappeared from your game for any reason. Just submit a support request using our online form, explaining the issue and we will make sure to recover your purchases for you as quickly as possible!
I downloaded a coaster from the online leaderboards and my game crashed attempting to run it
The most likely cause of this is that you’re running an older version of the game, try updating to the latest version of Coaster Crazy and it should resolve this issue. If you continue to experience issues though, get in contact with us using our online form and we will help you resolve the problem.
My game does not start/crashes whilst playing
If you are unfortunate enough to experience a crash, the first thing you should do is check to make sure you have updated to the most current version of the game. If you continue to have issues after doing this, fully power down your iDevice (hold down the power button and then slide the red ‘slide to power off’ button across), and then re-start it. Upon restarting, close down all non-essential apps that may be running in the background before opening Coaster Crazy. There is a good chance this will fix your problem.
Can I share my game save across multiple devices?
Not yet. We are hoping to add cloud saving in a future update, but until then each save file is unique to each device.
I get a "Game Center ID Conflict!" message when starting the game
Don't worry, you can still play the game. We currently only support one linked Game Center user per Coaster Crazy account. This message means that you, or someone else, has already linked that Game Center account on another device. You can continue playing with a few online features disabled, or link a different Game Center identity.
We are looking at implementing a cloud save solution in a future update, which will allow multiple devices the ability to log into the same Game Centre account, keeping your save game syncronised between them.
Do I need a Game Center account?
No, you can happily play Coaster Crazy without a Game Center account. However if you do link an account you will be able to upload, share and rate coasters with your friends and other community members.
I'm getting server connection error messages
First check you are connected to the internet e.g. try browsing to a web page; if that's OK check the server status on the support page, if online services are listed as unavailable (probably due to maintenance) then try again later.
If your network connection and the server status are both good try force quitting the game before restarting Coaster Crazy and playing again.
Is there a sandbox mode?
Yes, there is a sandbox mode available which offers a larger building plot area for you to construct the coasters of your dreams.
How do I get more gems?
The quickest way is to visit the store, by tapping on the gem icon at the top of the screen. You can also earn gems by submitting coasters to the daily sandbox challenge, or by being gifted them by friends riding your coasters.
How easy is it to build a coaster?
Very! A huge amount of time has been devoted to the ease of building a coaster and we believe we have come up trumps. Drag your finger on the screen to draw the coaster out then simply adjust the height and banking of the track. Tap anywhere on the track to insert special pieces such as loops or corkscrew elements, each of which can be scaled, rotated and adjusted. Check out our video demonstration of how simple it is to build complex roller coasters in very little time.
How do I increase a coaster's score?
Using special and scenery pieces helps increase a coaster's score, but the most important thing is to keep the excitement, fear factor, and nausea bars in the green zones for as long as possible. To help new players, we have made this short video guide on how to balance EFN.
Will there be extra cars, tracks and areas to download?
Yes! As of 14/12/2012 we have added 2 new playable zones (each containing 6 new plots), as well as a range of new special pieces, tracks and cars for you to experiment with. Be sure to keep your version of Coaster Crazy updated, to experience all of the newest content first!